What is CafePressVoice?

CafePressVoice is a panel of Shopkeepers elected by the Community to help us evaluate new features, services, merchandise and programs. Experience has taught us that Shopkeepers are an incredible source of valuable ideas, and we know that by working together with members of CafePressVoice, we'll be forming a powerful partnership. When you vote, you'll be picking a representative who will bring your perspective as a Shopkeeper to discussions about important issues that affect your business.

CafePressVoice reps are elected to represent the viewpoints, interests and concerns that fellow Shopkeepers have about their businesses. CafePress and the representatives of CafePressVoice will work together to build an even stronger Community.

Below is a CafePressVoice IS/IS NOT chart to help the Community better understand the CafePressVoice role.

CafePressVoice IS:

• A group of (volunteer) Shopkeepers elected by the Community; Made up of a cross-section of Shopkeepers. Large and small shops, various niches, and various shopkeeper experience levels are represented on the team.
• Like a focus group. On occasion, they are asked to give early feedback to CP on planned changes and products and help CP to optimize changes to the best advantage for both CP and shopkeepers prior to launch.
• A Shopkeeper sounding board for CafePress regarding potential tools, policies, and products.
• A Shopkeeper group that keeps an eye out for site-wide issues and trends, and brings these items to the table during team meetings with CafePress.
• Bound by a non-disclosure agreement, so that CafePress can share strategic company directions without releasing the details to the general public (and therefore the competition)

CafePressVoice IS NOT:

• An alternative to the bug report form and feedback forums. Individual Shopkeepers are encouraged to ask questions and report issues directly to CafePress (through the bug report form, merchandise and website/service forums, and Customer Support). CPV is used in addition to these avenues, not instead of.
• CafePress employees or representative. CPV reps are, first and foremost, Shopkeepers themselves. When they express opinions, they are speaking for themselves, not as a CafePress representative.
• A buffer group between CafePress and Shopkeepers.
• A body of "government" that can easily make things happen because Shopkeepers are requesting it. CPV reps bring these requests to the attention to their team for consideration. This may result in shifts in priority in projects but not immediate outcome.
• A decision making group, but reps will always be heard. Although CafePress has the final say on all decisions, CPV feedback will always be considered when there are changes and ways to help alleviate the effects to Shopkeepers.

CafePressVoice committees

Each elected CafePressVoice rep will be on a committee that focuses on one of three important areas:

• Shop Management
• Merchandise
• Quality

Qualifications for nomination to CafePressVoice

• Ability to be fair and impartial
• A genuine concern for the entire Community
• Knowledge of CafePress and the Community
• A good reputation with fellow Shopkeepers
• A reasonable, open approach to working with others

Meet the CafePressVoice Representatives